Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order pet supplies online and pick them up at Pets at Home Harrogate?

Accepted Answer

Yes, Pets at Home Harrogate offers a Click & Collect service that allows you to order online and collect your purchases in-store, often within one hour of ordering.

Question 8

Are well-behaved dogs allowed inside Pets at Home Harrogate?

Accepted Answer

Yes, well-behaved dogs are welcome inside Pets at Home Harrogate if they are kept on a lead and under control at all times.

Question 9

What should I do if I lose an item in the Pets at Home Harrogate store?

Accepted Answer

Contact Pets at Home Harrogate directly via their store locator contact details to inquire about lost property procedures as lost items are held only for a limited time.

Question 10

Are there any events or workshops hosted by Pets at Home Harrogate?

Accepted Answer

Yes, Pets at Home Harrogate hosts events such as My Pet Pals Workshops, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Check their Events page for upcoming local events.

Question 11

Does Pets at Home Harrogate provide parking facilities for customers?

Accepted Answer

Yes, many Pets at Home stores, including the Harrogate location, offer parking facilities for their customers.

Question 12

Is Pets at Home Harrogate accessible for people with disabilities?

Accepted Answer

Yes, Pets at Home Harrogate is fully accessible with features like wheelchair access and accessible parking to ensure an inclusive shopping experience.

Question 13

What pet products can I find at Pets at Home Harrogate?

Accepted Answer

Pets at Home Harrogate offers a wide range of products including pet food, treats, grooming equipment, collars, leads, toys, healthcare products, pet beds, and even fish tanks.

Question 14

How can nearby vets like Vets4Pets Harrogate New Park benefit me as a Pets at Home customer?

Accepted Answer

Vets4Pets Harrogate New Park nearby provides professional veterinary services, so you can conveniently visit for medical care after shopping for pet supplies at Pets at Home Harrogate.

Question 15

Can I get my pet groomed near Pets at Home Harrogate?

Accepted Answer

Yes, The Groom Room Harrogate, located nearby, is a professional pet groomer where you can get grooming services after visiting Pets at Home for your pet supplies.

Question 16

Are there dining options close to Pets at Home Harrogate for a quick meal?

Accepted Answer

Yes, Pizza World near Pets at Home Harrogate offers pizza and fast food options, perfect for grabbing a bite before or after shopping for your pet.

Pets at Home Harrogate

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